Blog Post: How to choose a Mortgage Company to work for?

1. Service - without service, you are limited in your ability to take care of your customer.  People don't care how much you know, until they know how much you care.  Find a company that is about people, and taking care of them (you, the client, processors, account executives, appraisers, etc.)  You will know the company is about service by how they treat their employees.  Find out how long employess have been working for the company.  If the mortgage company has a lot of turn-over, then that may be a sign they are not about their people.
2. Support -  without the tools and resources to be competitive, you will be limited in your ability to give the service your client deserves.  There are many small mortgage businesses that are suffering right now, because the status of lenders is changing on a daily basis.  Find a company that has plenty of lenders to choose from.  Make sure they have a strong list of lenders for all loan types.  Also, you want to know that they have a corporate infustracture to support you when it comes time to getting paid.  If you are waiting more then 48 hours to receive payment from your closed loan, then you are waiting too long.  A key aspect of support, is the percentage of your commission you are getting paid on your loans.  You deserve to make at least 85% commission, and without any per-file fees, monthly quoatas, or monthly maintenance fees. (Beware of mortgage companies that offer you 100% commission but charge you monthly or "per-file" fees, or have quotas.)
3. Say-so -   You should have the freedom to conduct business the way that suits you and your personality.  Find a company that allows you to operate as your own.  Look for a company that allows you the freedom to choose the lender, choose the pricing, and choose how you want to conduct business. It is also importnat to have the freedom to work out of your home. 

These are the basics. With Service, Support, and Say-So you will be at the beginning of a great relationship with a mortgage company. 

At Clarion Mortgage Capital, Inc. our mission statement directs all Clarion employees to become a catalyst for positive change in the lives of those we touch: Customers, Loan Officers, Processors, Vendors – everyone. Our idea of success is to provide mutual goal attainment, integrity, and respect for the individual as the medium of exchange.

If you would like to talk about the opportunity to have better Service, Support, and Say-So in your mortgage business; and, you know you deserve a higher commission on your loans, let's get together so I can show you how you can make that happen.  Please feel free to call me at (407) 571-6830. 

To Your Success!

Brian Lancaster