Job: Admissions Advisors

Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. Kaplan University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment.
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Are you Confident? Persuasive? Driven? Determined? Come Inspire Talent at Kaplan University by becoming an Admissions Advisor.

Admissions Advisors Inspire Talent by encouraging prospective students to enroll in graduate, undergraduate, and certificate programs designed to help them launch, enhance, or change careers in a diverse, global market.

Due to our unprecedented growth, we are seeking talented professional Admissions Advisors to help Inspire Talent via telephone. You’ll use a consultative, persuasive approach via a high degree of outbound calls from our fast-paced On-Line Student Support Center. You’ll determine student eligibility, make program recommendations, and guide applicants through the admission process.

Job Competencies:
Knowledge of: key business results; job-related policies; different closing techniques; MS Word; MS Outlook.
Skilled in: verbal and e-mail communication; listening actively and attentively; lead generation; lead qualification; funnel development and management; opening conversations; building relationships with prospects; closing deals; consultative persuasion; presenting information.
Ability to: achieve qualitative and quantitative objectives; learn higher education products and industry; handle disappointment and rejection; adjust approach to the situation; maintain a high energy level; reach agreement through successful negotiation; resolve problems; think analytically; make a high volume of outbound phone calls; work independently; build relationships and partner with key business units.

Kaplan University

Kaplan, Inc., a subsidiary of The Washington Post Company, is a premier provider of educational services for individuals, schools, and businesses worldwide. Since 1938, we've helped millions of students reach their educational and career goals, and have provided a dynamic work environment for our employees. Kaplan University is committed to general education, a student-centered service/support approach, and applied scholarship in a practical environment.

Minimum Requirements
• Associate’s degree from an accredited school required or must be currently enrolled in an accredited bachelor’s degree program.
• Demonstrated ability to use persuasive skills
• Must be able to work some evening and weekend shifts
• Demonstrated ability to use Microsoft Office Outlook
• Ability to learn other systems and programs

Preferred Requirements
• Bachelor's degree from an accredited school preferred 2 years sales experience
• May consider customer service or hospitality industry experience that demonstrates an ability to effectively use persuasive skills
• High commission or inside sales experience preferred, preferably sales of intangible products or services.
• Management experience is a plus.
• Ability to communicate accurately and positively by telephone, e-mail, and other media to students and internal customers
• Ability to follow processes, work effectively on a team, and maintain a positive attitude


Come explore what Inspiring Talent is all about!

Salary commensurate with education and experience

2 weeks of comprehensive paid training

Full benefits from day one

Non-Traditional Shifts available

Potential increase every 6 months

Tuition Assistance

Accelerated Career Advancement

Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. Kaplan University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment.

Kaplan University is a unit of Kaplan, Inc., a worldwide education services provider and a subsidiary of The Washington Post Company (NYSE: WPO). www.kaplan.com