Job: Admissions Advisor - Military

Admissions Advisor - Military
Kaplan Division: Kaplan University
City: Orlando
State/Province: Florida Position Type Full Time
Job Level: Entry Level

Job Description
Purpose of the Job/Principal Responsibilities:
An Admissions Advisor contacts and enrolls students in degree and certificate programs. The Admissions Advisor is responsible for the student from time of enrollment through the first week of classes.

Typical activities for an Admissions Advisor include:
*To enroll the student and collect the 5 essential documents.
*To set a registration appointment and maintain continual contact with the student until the end of drop/add week.
*To assist the team Financial Aid Officer in the collection of financial aid documents that may be required for verification.
*To achieve performance standards as set by Admissions management
*To know, maintain, adhere to, and comply with all applicable corporate, state and federal policies for Admissions.
*To ensure tasks required to enroll students in Kaplan University are carried out.
*To act ethically and with integrity that is above reproach.
*To ensure qualitative and quantitative objectives are achieved throughout the Admissions Process.
*To ensure adequate knowledge of programs offered and take responsibility for keeping current with program changes as well as new programs offered.
*To maintain and achieve daily, weekly, and monthly metrics.
*To participate in programs for self-improvement and professional development.
*To provide accurate reports relating to individual student recruitment effectiveness.
*To make certain prospective students have realistic expectations regarding their course of study by adhering strictly to established standards for Admissions.
*To attend and participate in all Admissions meetings and training sessions for which your attendance is required.
*To facilitate interdepartmental communications between Admissions, Financial Aid, Student Services, and Academics for the purpose of enhancing the Admissions Process and creating a positive team oriented atmosphere between all departments.
*To make recommendations to the Associate Director or the Director of Admissions regarding course offerings or operational issues in the interest of enhancing the Admissions Process.
*To ensure that adequate, accurate and timely student records are created during the Admissions Process and are forwarded to other departments as appropriate.
*To ask for student referrals.
*To convey only accurate, independently verifiable information in the proper context to enable applicants to make a well-informed enrollment decision.
*Follow all Standard Operating Procedures.
*Assist other members of the Admissions Department in routine and occasional activities as defined by your supervisor.
*To perform other duties as assigned by Admissions management.
Experience Required:
*Demonstrated ability to use Microsoft Office Outlook
*Ability to learn other systems and programs
*Associate's degree from an accredited school required or must be currently enrolled in an accredited bachelor's degree program. Bachelor's degree from an accredited school preferred.
*2 years sales experience required
*3 yrs of Military or E5 status. May accept 5 yrs experience managing others in lieu of military experience
*Must have a discharge other than bad conduct or dishonorable. (DD214 required)
*High commission or inside sales experience preferred, preferably sales of intangible products or services
*Management experience is a plus
Position Requirements /Scope of the Job/ Skills Required:
*Must be able to work some evening and weekend shifts
*Ability to communicate accurately and positively by telephone, e-mail, and other media to students and internal customers
*Ability to follow processes, work effectively on a team, and maintain a positive attitude
Measurement of Success:
Admissions Advisors will be evaluated based on (a) their ability to meet the weekly minimum standards to ensure that advisors are on track to meet the minimum requirements of the position, (b) ability to learn and adhere to required and updated processes, and follow them productively; (c) ability to work effectively on a team, both within and across Kaplan University departments; and (d) attitude and enthusiasm.